Dana Corriel, MD, is a board-certified internist and the creator of the SoMeDocs platforms, empowering physicians to take on social media and to use its tools to amplify their voices online. She is a healthcare social media expert and has received numerous recognitions for her online work.
Patient Survey Satisfaction Scores Are Biased Against Protected Groups
Amy Cho, MD
Christina Dewey, MD
Dana Corriel, MD
Torie Shatzmiller Sepah, MD
Natasha Sriraman, MD, MPH
We know implicitly that patient satisfaction survey scores are biased against women, doctors of color, and physicians who are foreign-born (or with names that make you think they are.) Every single one of us has seen the bias play out…